Privacy Policy
How Aurascape collects, uses and protects your information.
This Privacy Policy explains how Aurascape Permanent Outdoor Lighting ("Aurascape," "we," "us") collects, uses and shares information when you visit ascustomlighting.com, contact us, request a quote, or receive text messages from us.
Information we collect
- Contact details you give us. Your name, phone number, email address, home or service address, and details about your project. We collect this when you fill out a form, call, text or email us.
- Messages and call records. Calls, texts and emails between you and us, including the date and time and the content of text messages.
- Website usage data. Pages viewed, device and browser type, approximate location, and how you reached the site. We collect this with cookies and similar tools, including Google Analytics.
How we use information
- To respond to your inquiry, schedule a quote visit, and give you a quote.
- To install, service and support your lighting system.
- To send you messages about your quote, appointment, installation and service by phone, text or email.
- To understand how the website is used and improve it.
- To meet legal, tax and accounting obligations and to protect our business.
Text messaging and mobile information
If you give us your mobile number and agree to receive text messages, we use it to send messages about your quote, appointment scheduling, installation and service, and related customer care. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for help.
Our full text messaging program terms are in our Terms and SMS Terms.
Who we share information with
We share information only as needed to run our business:
- Service providers that host our website, manage our customer communications and scheduling, send our text messages and emails, and provide analytics. These providers may use your information only to provide services to us.
- Product manufacturer and warranty. If needed to register or service your lighting system, we may share your name, address and product details with the manufacturer.
- Legal and safety. We may disclose information if the law requires it or to protect our rights, customers or the public.
We do not sell your personal information.
Cookies and analytics
We use cookies and similar tools, including Google Analytics 4, to understand website traffic and which pages are useful. You can block or delete cookies in your browser settings. You can also use Google's opt-out tools. Blocking cookies may affect how some parts of the site work.
Your choices
- Text messages: reply STOP to any message. You will get one confirmation and no more messages from that number.
- Calls and email: tell us you would like to stop and we will remove you from follow-up.
- Your information: you can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal and business record requirements. Contact us using the details below.
How long we keep information
We keep contact and project records for as long as needed to serve you, honor warranties, and meet tax and legal requirements. Then we delete or de-identify them.
Security
We use reasonable safeguards to protect your information. No website or messaging system is completely secure, so we cannot guarantee absolute security.
Children
This website is for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy. We will post the new version here with a new effective date.
Contact us
Aurascape Permanent Outdoor Lighting
5404 Bordley Dr, Denton, TX 76207
Phone: 817-745-6086
Email: weston@ascustomlighting.com